Who Do I Call If My UPS Package Doesn’T Arrive?

What do you do if your package doesn’t arrive?

Submit a Missing Mail search request at MissingMail.USPS.com.

File a claim.

Visit your local Post Office™ location for assistance in filling out a Missing Mail request.

Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request..

Can I call UPS driver?

UPS My Choice® members can request their drivers leave eligible packages somewhere specific, such as a back door or a concierge, or deliver shipments to another address, including a UPS Access PointTM location, a UPS customer center, or neighbor, where available.

Can I see exactly where my USPS package is?

Navigate to www.stamps.com/shipstatus/. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.

How do I contact UPS about a missing package?

Call customer service toll-free at 1-800-742-5877.

What happens if a UPS package is not delivered?

delivery, UPS will hold your shipment for five business days at the nearest UPS center. If the shipment is not picked up within five business days, it will be returned to the sender. C.O.D. shipments are automatically returned to the sender on the same day the final delivery attempt is made.

Will UPS refund for stolen package?

If a package never reaches its buyer and it is presumed stolen, the buyer should call UPS and file a claim. … When one is issued, it will be mailed to the buyer for the sum of the lost or stolen product. In most cases though, the shipping costs will not be refunded even if the product is.

How can I talk to a UPS representative?

If you need to speak to a live customer service representative in UPS customer service you need to dial 1-800-742-5877 (1-800-PICK-UPS®). To speak with a live agent, you need to say “Agent” or press 0, then say “Shipping information” or press 3, for example.

How do I get a live person at USPS?

How to Call a Live Person in USPS Customer ServiceDial 1-800-222-1811. … When you hear an automated voice asking you to say required option, say “Agent”.The automated voice will confirm if you really need to speak to an agent. … If you’re calling during office hours you will be connected to a live agent.

What to do if UPS package is late?

If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by.Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”.Or logging into the UPS Billing Center and selecting Request a Refund.

What happens if UPS leaves a package and it is stolen?

As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.) You can now also file a claim as the package recipient.

Will Amazon refund for lost package?

Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience. Go here to report a package missing from Amazon.

Who is responsible for a lost package?

Liability of Lost Packages Did you know? The seller is responsible for the package until it reaches the buyer. This means that as a seller, even though the package is out of your hands – you are responsible for it until the tracking states “Delivered” or “Notice Left”.